Privacy and return/cancellation policy for WOWPL

Privacy

www.world-of-warcraft-power-leveling.com and its affiliated companies (collectively, the “Company”) respect your privacy rights and recognize the importance of protecting the Personal Information (as defined below) provided by you to us.

Information Collection and Use
Personal Information

“Personal Information” means information that can identify you as a specific individual, such as your name, address, phone number, e-mail address, or other contact information you leave to us, whether at work or at home. On all Company web sites that collect Personal Information, we specifically describe what information is required in order to provide you with the product, service, or feature you have requested. We collect Personal Information when you contact us, when you register with us, when you use our products and services, when you submit an order with us. All the information is under our firewall and encryption technique, and we have passed the security test of Security Company such as Kaspersky Symantec Norton and Grisoft Security. All the information we collect is at checkout page, member register page and live support chat. Some information may be collected automatically every time you visit the web sites, such as cookies and computer information. In addition, information may be collected from other independent, third-party sources (live support system). We also collect information about which pages you visit within this site. This site visitation data is identified only by a unique URL.

Log Files

As it is true of most web sites, it gathers certain information automatically and stores it in log files. This information includes internet protocol (IP) addresses, browser type, internet services provider (ISP), referring/exit pages, operating system, date/time stamp, and click stream data. The Company uses this information to analyze trends, to screen for fraud, to administer the Company's sites, to track users' movements around the web sites and to gather demographic information about the Company's user base as a whole.

Return/Cancellation Policy

All the business on our websites is virtual products based on real money, and all the transactions are paid via PayPal, Moneybookers and Credit Card. All the game gold, items and power leveling service transactions are legal in the countries of North America, Europe Union, Russia, Japan, S-Korea, China(PRC), Malaysia, Singapore, Vietnam, Australia, New Zealand, Saudi Arabia, UAE and Israel.

We do allow customers cancellation behaviors in power leveling service, and customers should only pay for the completion part, the rest part of money can be refund via PayPal, Moneybookers and Credit Cards on the workday, the refund time is 10-30 minutes, non-workdays customer’s cancellation can be delay 30 min to 12 hours to deal with.

We do allow customers cancellation behaviors in game gold business, when the game gold is out in your server, we will issue a full refund to your PayPal, Moneybookers and Credit Cards. And if the game gold is not enough for your order, we will deliver the part we can meet and refund the left money with your permission, or refund full if you want. The refund time is 10-30 minutes, non-workdays customer’s cancellation can be delay 30 min to 12 hours to deal with.

In other way via PayPal, Moneybookers and Credit Card, there’s customers’ dispute and unauthorized payment cases, we will do obey the processing scheme and result of sentence.